‘STARBUCKS are investigating after Edinburgh staff reportedly refused to change a homeless man’s sandwich – telling him nobody would want to touch it after him.
The firm were made aware of reports of the insensitive response at their Haymarket branch yesterday morning.
The man is said to have had the egg mayonnaise snack bought for him from the west end coffee shop, but couldn’t eat it due to allergies.
But when he politely asked to change it for a more suitable choice, he was refused on the basis he had touched it – despite the sandwich still being in its wrapper.
Another member of staff is then said to have snatched it off him, leaving him to walk out empty handed.
Starbucks say the incident does not meet their standards and is being investigated as a “matter of urgency”.
A spokeswoman for Starbucks said: “The experience as described is in no way reflective of our values.
“We are looking into this as a matter of urgency and are contacting our partners (employees) that were on shift at the time.
We will take necessary steps to ensure our stores remain welcoming places for everyone who walks in our doors.”
We told last year how a schoolgirl shamed Starbucks after a barista told her to “let nature take its course” with a homeless teenager shivering outside.
Amy McIlroy, 14, who wanted to buy a sandwich for the boy, thought to be 16.
She said she was “disgusted” and “taken aback” when her act of kindness received such as heartless response.’